5 New Features for Therapists: Theratrak Update for Capacity Building, Smoother Communication & Better Security

📢 5 New Features for Therapists: Theratrak Update for Capacity Building, Smoother Communication & Better Security 📢

All of what we do at Theratrak is based on feedback from clinic owners, therapists and participants. We’ve been co-designing Theratrak platforms since day one and this update is no different.

Therapists asked, we listened!

We’ve been working towards this update for a while - and these updates were designed based on feedback to make workflows easier for therapists.

Let’s dive into what’s new!

🚨 Mandatory App Update Alert! 🚨

First things first, this is a big update for the platform and our app. All Theratrak therapists and participants using the phone app will need to update via the app store before your next login.

So, all our therapists, please ensure you update your app and remind your participants to update theirs as well to enjoy these new features.


✅ 5 New Theratrak Features for Therapists ✅

  1. 📅 Therapist App: Today in Therapy 📅

  2. 📲 Therapist App: Active Programs 📲

  3. 🎨 Therapist Clinic Portal: Design Refresh 🎨

  4. 🔒 Extra Layer of Security with MFA 🔒

  5. 🎥 Updated TheratrakU Explainer Videos 🎥

Optional Extras:

  • ✉️ Therapist App: Asynchronous Communication ✉️

  • 👩‍🏫 Free Online Training 👩‍🏫


✅ 5 New Theratrak Features for Therapists ✅

📅 1. Therapist App: Today in Therapy 📅

Now you can record extra notes that you want to share with families. Here you can share useful info or notes that are beneficial to know now, but not essential for immediate practice.

Quickly jot down names, goals, and even add media content within Today In Therapy. Plus, seamlessly type your session notes and they can sync to your case management system.

 

📲 2. Therapist App: Active Programs 📲

Theratrak Therapist App

Home Screen including Active Programs

This is a big one! We’ve made it so simple to manage and edit all Active Programs. With just one click from your home screen, therapists can stay on top of all of your participant’s programs with just one click in the app.

Within Active Programs you’ll see a live view of all of the currently active programs along with participant feedback scores.

Therapists can also edit an active program’s content, descriptions or notifications.

Therapists can also view real-time notifications about journal entries.

This was one of our most popular feature requests and we’re so happy to be making therapist workflows easier!

 

🎨 3. Therapist Clinic Portal: Design Refresh 🎨

The Theratrak Clinic portal has had a refresh with new updates like easier navigation and bigger buttons. All new updates are designed to make it easier to manage your therapists, participants, activities, and home programs.

Theratrak Clinic Portal

Design updates and refresh.

 

🔒 4. Extra Layer of Security with MFA 🔒

Data security has always been our top priority and now adopting Multi-Factor Authentication (MFA).

We're introducing MFA on the clinic portal for all therapists via the Microsoft Authenticator app.

 

🎥 5. Updated TheratrakU Explainer Videos 🎥

With all these new features, our explainer videos have had a revamp too. You’ll be able to find the latest screenshots and guides within the Home Page of the app. Participants can find their guides for how to use Theratrak within the Participant app.

Whenever you’ve forgotten one of the steps, go back to the home screen and find the TheratrakU video corresponding to what you’re trying to achieve on Theratrak. Remember, anytime you can contact us at admin@theratrak.co

Don’t forget our 1 hour TheratrakU Training for Therapists which takes you through step by step how you use Theratrak to monitor, track and prescribe home programs. https://www.theratrak.co/blog/training-platform

 

Optional Extras

✉️ Optional Therapist App: Asynchronous Communication ✉️

For added engagement, the journal function can be turned into a chat with your participants (if your clinic chooses).

We’ve had many requests from clinics that want to be able to respond to participants in real-time and have asynchronous communication within their home therapy programs.

We’re excited for what this feature could mean for the outcomes of therapy over time.

👩‍🏫 Optional: Free Online Training 👩‍🏫

All existing users can book in for a free training to get a run-through of the new features and refresher on how to prescribe home programs in minutes.


🚀 Looking Back & Planning Forward for more impact in Therapy 🚀

🌈 This time last year? Gamification 🌈

It’s now one year on from our last major update where we focused on the experience of participants and some gamification features. Learn more about the Participant 3.0 gamification update where we introduced:

  • Kelly the Koala, our first Theramate cheering on participants ⁠

  • An updated navigation from the home screen ⁠

  • Therapy statistics viewable within My Progress⁠

  • My Journal records detailed feedback about therapy activities⁠

  • Participants can earn skills badges and be rewarded for engaging in therapy activities⁠

🛠️ Preparing for more animation 🛠️

While we were doing this update, we’ve changed a few things in the backend to make the future even easier for ourselves! We’ve got some major features planned and we’re considering how else we can use design features and animations to create engagement with therapy programs.

💌 Open to Feedback 💌

As always, let us know your feedback. Have we missed a feature you really want? We want to know what you think

🎉 Let’s get trakking! 🎉

So, therapists, gear up for an enhanced Theratrak experience. Let's continue making therapy tracking better, together!


Wondering how Theratrak can ease seamlessly into your practice today?

Learn how Theratrak can support your clinic to reach even more of your participants.


Wondering how much admin time you can save with Theratrak?

Answer four questions and we’ll estimate how much time you can save using Theratrak to prescribe, track and montior home therapy programs.